Become the first point of contact for our guests!
The Bütgenbacher Hof is a family-run hotel located in the heart of East Belgium.
Our reception is the first point of contact and the face of our hotel – and as we all know: first impressions matter!
This is where our guests' stay begins, and we put great emphasis on offering a warm, welcoming, and professional reception.
Are you friendly, well-organized, and passionate about creating unforgettable guest experiences? Then we’d love to meet you!
What you can expect from us:
- A supportive and friendly team environment
- Plenty of variety: you'll be involved from the first booking to check-out
- A workplace where hospitality and team spirit truly matter
Your responsibilities:
- Welcoming guests with a smile and open ears
- Handling enquiries via phone, email, and booking platforms
- Ensuring smooth check-in and check-out procedures
- Communicating with guests in German, French, and Dutch (English is a plus)
- Managing guest feedback and reviews, and being the go-to person for questions
Your profile:
- You love working with people and have a genuine sense of hospitality
- You’re confident using Microsoft 365; experience with hotel reservation software is a plus
- You have previous experience at the front desk or in a similar role
- You are fluent in German, French, and Dutch – English is a plus, not a must
- You’re organized, multitasking, resilient, and a strong team player
- You're willing to work shifts and weekends (no night shifts!)
What we offer:
- A fair salary, matched to your experience
- A full-time job with regular hours and alternating weekends off
- If you're from farther away: accommodation in our Team Lodge or help finding a place to live
- Opportunities for growth and professional development
- Working in a growing, family-run Belgian company
And best of all? You'll become part of the best hospitality team in East Belgium!
Interested? Apply now!
Send your application via email to:
📧 valerie@hbh.be
Attn. Valérie Toussaint
We can’t wait to meet you!